Privacy Policy

[This Privacy Policy was last modified on February 7, 2018]

This Privacy Policy governs the manner in which Wagepoint Inc. collects, uses, maintains and discloses information collected from users (each, a "User") of the family of websites ("Site"). This privacy policy applies to the Site and all products and services offered by Wagepoint Inc (“Services”).

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to: when Users visit our Site, register on the Site, subscribe to the newsletter, respond to a survey, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate for payroll processing: name, email address, mailing address, phone number, bank account details and social security/social insurance number/federal identification number. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identifying information, except that it may prevent them from engaging in certain Site related activities, e.g., payroll and tax payments.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name and version, the type of computer, technical information about a User's means of connection to our Site (such as the operating system and the Internet service provider utilized), as well as other similar information.

Web browser cookies

Our Site uses "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

Wagepoint Inc. may collect and use Users personal identification information for the following purposes:

  1. To improve customer service - information you provide helps us respond to your customer service requests and support needs more efficiently.
  2. To improve our Site - we may use feedback you provide to improve our products and services.
  3. To process payroll - we use the information Users provide about themselves when running a payroll only to provide service to that payroll. We do not share this information with outside parties except to the extent necessary to provide the payroll. This may include the use of third party identity, banking, or credit solutions to mitigate risk.
  4. To run a promotion, contest, survey or other Site feature - to send Users information they agreed to receive about topics we think will be of interest to them.
  5. To send periodic emails - we may use the email address to send the User information and updates pertaining to their payroll, reports, and other payroll processing issues. It may also be used to respond to their inquiries, questions, and/or other requests.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchanged between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

Nonetheless, transmission of information on the Internet is not completely secure. Therefore, we cannot guarantee the security of data sent to us electronically on our Site, by email or otherwise. Transmission of such data is therefore entirely at your own risk.

Sharing your personal identification information

We do not sell, trade, or rent Users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and Users with our business partners for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys or verifying identity. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Changes to this privacy policy

Wagepoint Inc. reserves the right to update this privacy policy at any time. When we do, we will revise the updated date at the top of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Investigating Complaints

Any concern or issue about our personal information handling practices may be made, in writing, to the Privacy Officer. Upon verification of the User's identity, the Privacy Officer will act promptly to investigate the complaint and provide a written report to the User. If the User is dissatisfied with the report provided by the Privacy Officer, or feels that the corrective action taken by Wagepoint Inc. is insufficient, the User may direct a complaint to the Federal Privacy Commissioner in writing. The address of the Federal Privacy Commissioner is provided in this Privacy Statement for your convenience.

Contacting us

If you have any questions about this Privacy Policy or wish to review or verify what information is held by Wagepoint, please contact the Privacy Officer at:
Privacy Officer: Jason Ning
Wagepoint Inc.
Suite #1110, 240 - 70 Shawville Blvd SE
Calgary, AB T2Y 2Z3

Phone: 1 (587) 390-1894 ext. 601

Other Contact Information

Office of the Privacy Commissioner of Canada
30 Victoria Street
Gatineau, Quebec
K1A 1H3

Toll free: 1 (800) 282-1376
Phone: (819) 994-5444
TTY: (819) 994-6591

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